Mark Borden
Digital Transformation Leader
Project Management Expert
E-Commerce Specialist
UX/UI Design Enthusiast
Agile & Scrum Practitioner
Technology Solutions Architect
About Me
Crafting the Digital Frontier

Driving Digital Innovation
As a seasoned professional in web development and project management, I specialize in transforming ideas into digital realities. With a focus on creating responsive, user-centric platforms, my approach integrates cutting-edge web technologies with best practices in UX/UI design to deliver exceptional online experiences. My journey has led me through a series of challenging projects, from developing e-commerce solutions that drive sales to managing complex web applications that serve educational and healthcare sectors.
My expertise lies not just in coding but in strategizing the digital roadmap for businesses, ensuring every project is aligned with the client's vision and market demands. Leveraging Agile methodologies and a keen understanding of digital commerce, I've helped organizations streamline their operations, enhance customer engagement, and achieve measurable success in their digital endeavors. I'm passionate about using technology to solve problems and am constantly exploring new ways to deliver value and innovation through my work.
Services
Project Management Consulting
Providing expert project management consulting services, from Agile and Scrum methodologies to budget and sprint tracking, to help teams deliver projects efficiently and effectively.
Web Development & Design
Offering end-to-end web development and design solutions, specializing in creating user-friendly, responsive websites tailored to your business needs, leveraging expertise in platforms like BigCommerce, Shopify, and WordPress.
UX/UI Design
Designing intuitive and engaging user experiences through meticulous research and user feedback, ensuring your website or application is not only functional but also visually compelling.
E-Commerce Solutions
Developing robust e-commerce platforms with seamless shopping experiences, from inventory management to checkout, utilizing leading technologies to boost sales and customer satisfaction.
Resume
8 Years of Experience
Education
2017 - 2020
Professional Certificate in Project Management
Western UniversityAcquired advanced skills in project management.
2013 - 2014
Master of Library & Information Science (MLIS)
Western UniversitySpecialized in digital information management and research methodologies. Gained proficiency in data analysis, digital archiving, and user experience design, laying a foundation for a career in technology and web development. Participated in a capstone project on digital library interfaces, enhancing accessibility and user engagement.
2007 - 2011
Bachelor of Arts (BA) in Criminology
Toronto Metropolitan UniversityExplored various aspects of criminology, including theoretical foundations and practical application.
Experience
July - Current
Director, Learning Technology
KnowledgeNow, RemoteContracted as a Senior Project Manager specializing in large retainer clients. Conducted strategic meetings and oversaw budgetary aspects to ensure project efficiency.
April 2023 - July 2023
Senior Project Manager
10up, RemoteManaged comprehensive two-week sprint cycles and implemented cutting-edge budget and sprint tracking software.
December 2021 - April 2023
Senior Project Manager
Northern Commerce, LondonLead eCommerce store builds using BigCommerce, Shopify, and Magento. Managed complex projects including middleware solutions.
January 2021 - December 2021
Supervisor, Applications
Thames Valley District School Board, LondonSupervised development teams, managing projects like the online COVID-screening tool and a new HR system.
Project Management Skills
Agile & Scrum Methodologies
Budget & Sprint Tracking
Team Leadership & Supervision
Technical Skills
Web Development: BigCommerce, Shopify, Magento
Custom Solutions: Middleware & APIs
CMS Expertise: WordPress, Drupal
User Experience (UX) Research
Tech Stack Review Packages for Charities
Tailored Solutions for Non-Profits
With experience in web development and project management for charities, I understand the unique challenges non-profits face. These packages are designed to give you peace of mind by identifying key improvements and keeping your website secure and reliable, all at a cost tailored for small charities and non-profits.
Why Choose Me?
- Deep Experience with Charities: I’ve worked closely with charitable organizations, helping them improve their digital platforms to better serve their communities.
- Tailored Solutions: My services are designed specifically for non-profits, ensuring that every recommendation is cost-effective and practical.
- Transparent Pricing: All my packages are priced in CAD, offering great value for charities, especially those in the U.S.
- No Strings Attached: My consultations and reports are standalone services, meaning you can take the findings to any provider—or work with me further, entirely on your terms.
Essential Review ($500)
A quick audit to identify key issues and provide actionable next steps.
Who It’s For: Small charities needing a quick, actionable overview.
- Tech Stack Audit (hosting, performance, security)
- 1-page report with 3-5 critical improvements
Growth Review ($1,000)
A deeper review with performance optimizations and personalized guidance.
Who It’s For: Charities ready to improve their sites but lacking in-house expertise.
- Everything in Essential Review, plus:
- Performance Optimization
- Migration Assessment
- Personalized walkthrough
Transformative Review ($1,500)
A comprehensive solution with implementation and ongoing support.
Who It’s For: Charities seeking a comprehensive solution, including ongoing support.
- Everything in Growth Review, plus:
- Implementation of 3 critical updates
- Design or navigation improvements
- 30-day follow-up support
Summary of Differentiation
Feature | Essential | Growth | Transformative |
---|---|---|---|
Audit | ✓ | ✓ | ✓ |
Actionable Report | ✓ | ✓ | ✓ |
Performance Optimization | ✓ | ✓ | |
Migration Assessment | ✓ | ✓ | |
Critical Updates Implemented | ✓ | ||
Follow-up Support | ✓ |
Ready to improve your website? Let’s talk!
Schedule Your Free ConsultationNote: All prices are listed in CAD (Canadian Dollars).
Portfolio
My Best Works
Contact
Get in Touch
Get in Touch
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Los Angeles, USA
alexsmith@example.com
+123 654 78900
Freelance Available
Contact Form
Contact
Get in Touch
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- Feature 2
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